Privacy Policy
Effective Date: 18 August 2025
Last Updated: 18 August 2025
Mzone Training Online (“we,” “our,” or “us”) values your trust and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, online courses, training programs, and related services.
1. Information We Collect
When you interact with Mzone Training Online, we may collect the following types of personal information:
- Personal Identification: Full name, email address, phone number, company, job title, and billing details.
- Account Information: Login credentials and course enrollment history.
- Payment Information: Processed securely through third-party payment providers (we do not store full credit card details).
- Technical Data: IP address, browser type, device information, and usage statistics.
- Communications: Messages, inquiries, feedback, or responses through forms, emails, or chat.
2. How We Use Your Information
We use your information for the following purposes: To process registrations, payments, and course access. To provide training services and personalized learning experiences. To communicate updates, reminders, and important information about your courses. To improve our programs, website, and services. To comply with legal obligations and regulatory requirements.
3. Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information in the following cases: Service Providers: With trusted vendors (e.g., payment processors, IT systems, course platforms) to deliver services securely. Legal Requirements: When required by law, regulation, or court order. Business Transactions: In case of mergers, acquisitions, or restructuring of Mzone Training Online, your data may be transferred with notice.
4. Data Security
We implement reasonable technical, organizational, and physical safeguards to protect your data from unauthorized access, loss, or misuse. While we strive to secure your information, no online system is 100% secure.
5. Data Retention
We retain your personal data only for as long as necessary to: Fulfill the purposes stated in this Privacy Policy, Comply with legal and regulatory requirements, and Resolve disputes or enforce agreements.
6. Your Rights
Under the Philippines Data Privacy Act of 2012 (RA 10173), you have the right to: Access your personal data. Request correction or update of inaccurate or incomplete data. Withdraw consent or object to processing (subject to legal limitations). Request deletion of your personal data where applicable. To exercise your rights, please contact us using the details below.
7. Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and customize content. You may disable cookies in your browser settings, but some features may not function properly.
8. Third-Party Links
Our website and courses may contain links to third-party websites or platforms. We are not responsible for their privacy practices, so we encourage you to review their privacy policies.
9. Children’s Privacy
Mzone Training Online does not knowingly collect data from children under 18 years of age. If you believe we have inadvertently collected such data, please contact us for immediate deletion.
10. Contact Us
For questions, concerns, or data privacy requests, please contact us:
Mzone Training Online / Mzone Training Services
📍 Unit 305 LN Business Center, A. Bonifacio Ave., Sto. Domingo, Cainta Rizal Philippines 1900
📞 +63 908 896 9663 / (02) 8819 6436